Hard Cervical Collar

At our company, we ensure fast and reliable delivery for all orders.
Orders are usually processed and dispatched within 24–48 hours after confirmation.

Dispatch is not available on Sundays and public holidays.
Once shipped, you will receive tracking details via email or SMS.

Estimated delivery time is 5–7 business days depending on your location.
Delivery timelines may vary due to courier partner availability or unforeseen delays.
We currently ship across India only.
Free shipping is available on orders above ₹500.
A flat shipping charge of ₹50 applies to orders below ₹500.
Cash on Delivery (COD) may be available for selected locations.
Customers are advised to check their shipping address carefully before placing the order.
Delivery times are estimates and may vary due to logistics or carrier delays.

We offer a simple return and replacement policy to ensure customer satisfaction.
You may request a return or replacement within 7 days of receiving the product if the item is damaged, defective, incorrect, or has a verified size issue.
Product-to-product exchanges are not allowed. The same product will only be replaced if eligible.
All return requests must be reported within 48 hours of delivery with proper proof.
A complete unboxing video is required for damaged, defective, or wrong product claims.
Products must be returned in their original condition with packaging intact.
Some products may be non-returnable due to hygiene and safety reasons.
Refunds will be processed after the returned product is received and inspected.
Prepaid order refunds are processed within 5–7 working days after approval.
COD order refunds may require valid bank details for processing.
Shipping charges are non-refundable unless the product is defective or incorrect.
For any return or refund assistance, please contact support@aapson.com or +91 8310312832.