Return policy
We offer return / exchange within first 7 days from the date of your purchase.
If 7 days have passed since your purchase, you will not be offered a return, exchange or refund of any kind. In order to become eligible for a return or an exchange,
(i) the purchased item should be unused and in the same condition as you received it,
(ii) the item must have original packaging, (iii) if the item that you purchased on a sale, then the item may not be eligible for a return / exchange.
Further, only such items are replaced by us (based on an exchange request), if such items are found defective or damaged.
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase. For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will
be processed in accordance with our policies.
Replacement Policy
Replacement will be considered only if the request is made within 7 days of receiving the Order, except for our non-returnable products and high-value products. The replacement will take place on thorough inspection of the product.
If there is any issue with respect to size or color, we promise to get it replaced as per the product availability.
In case you feel that the product received is not as shown on the Website or as per your expectations, you must bring it to the notice of our Customer Service within 7 days of receiving the product. The Customer Service Team will look into your complaint and will take an appropriate decision such that neither of our customers receive unsatisfactory products.
Please note the Replacement policy requires customers to return the product to our Warehouse before a replacement can be issued, and the shipping costs will be the responsibility of the customer.
We will send you a confirmation email as soon as we receive the Product.